Aam poochhe jane wale sawal
Jo sawal log hum se WhatsApp par poochhte hain, un ke jawab yahan likh diye hain. Aap ka sawal yahan na ho to message kar dijiye — jawab koi insaan hi deta hai.
Order karna
Order, apni naap par silaai, aur studio aana.
Order kaise karun?
Seedha stitchpearl.com par order kar dijiye, ya +92 333 7746906 par WhatsApp kijiye — hum khud aap ka order le lenge. Email bhi kar sakte hain: info@stitchpearl.com.
Apni naap par silwa sakte hain?
Ji haan — kuch pieces par aap ki naap se silaai ho jati hai, aur XL stock mein rakhne ke bajaye aap ki naap par kaata jata hai. Bust, waist, hip aur lambai +92 333 7746906 par bhej dijiye; qeemat aur waqt hum pehle bata denge.
Karachi mein dukaan hai jahan aa sakte hain?
Aisi koi dukaan nahi jahan seedha aaya ja sake. Karachi wali jagah workshop hai, showroom nahi — is liye baghair waqt liye tashreef na layen. +92 333 7746906 par message kijiye, hum waqt de denge.
Payment
Paise kaise dene hain, aur hum kya kabhi nahi maangte.
Cash on Delivery hai?
Ji haan. Pakistan ke andar har order par Cash on Delivery hai — filhaal checkout par yahi ek tareeqa hai. Order aap ke darwazay par aata hai, aap dekh kar courier ko PKR mein paise dete hain. Card ka number hum site par na lete hain na store karte hain.
Delivery
Charges, waqt, tracking aur bahar ke mulk.
Pakistan ke andar delivery charges kitne hain?
Har order par PKR 300 — chahe aap ek suit lein ya teen, charge wahi rehta hai. Ye checkout par order summary mein saaf likha aata hai, confirm karne se pehle. Filhaal koi free-shipping limit nahi hai.
Delivery mein kitna waqt lagta hai?
Order confirm hone ke 48 ghante ke andar Karachi se nikal jata hai. Pakistan ke andar aam tor par 2-5 working days lagte hain, aap ke sheher par mabni.
Pakistan se bahar bhejte hain? Wahan COD hota hai?
Haan, DHL Express se dunya bhar mein bhejte hain — lekin Cash on Delivery sirf Pakistan ke andar hai. Bahar ke order ke liye WhatsApp par +92 333 7746906 par design, size aur poora address bhej dijiye; hum aap ke mulk ka DHL charge pehle bata dete hain, bhejne se pehle.
Order nikalne ke baad tracking milti hai?
Ji haan. Pehle order number ke saath confirmation aati hai, aur jab parcel nikal jata hai to courier ka tracking number us number aur email par bhej dete hain jo aap ne checkout par diya tha. 48 ghante ke andar na miley to apna order number le kar +92 333 7746906 par message kar dijiye.
Exchange
7 din ka usool aur wapsi ka kharcha.
Exchange ka kya tareeqa hai?
Delivery ke 7 din ke andar exchange ho jata hai — refund nahi hota, ye hum saaf keh dete hain. Size ya piece theek na lagey to 7 din ke andar +92 333 7746906 par message kijiye, hum exchange kara denge. Shart yahi hai ke suit pehna ya dhoya hua na ho aur apni original packing mein ho.
Exchange ki wapsi ka kharcha kaun deta hai?
Aam halat mein wapsi ka courier kharcha customer ka hota hai. Lekin ghalti hamari ho — ghalat piece chala gaya ho ya suit mein koi kharabi ho — to aane jane dono ka kharcha Stitch Pearl deta hai.
Suit ke baray mein
Size, stock, aur kaam asal mein kaise hota hai.
Suit silaa hua milta hai ya unstitched?
Dono. Silaa hua suit S, M aur L mein hai aur un ki naap sizing guide mein likhi hai; XL stock mein rakhne ke bajaye aap ki apni naap par kaata jata hai. Kuch articles par unstitched kapra bhi milta hai, agar aap apne darzi se silwana pasand karte hain.
Kaam hath ka hai ya machine ka?
Embroidery machine ki hai — is se motif har panel par saaf aur ek jaisa rehta hai. Us ke ilawa sab kuch hamari Karachi workshop mein hath se hota hai: kataai, silaai, seams aur hem ki finishing, aur organza aur chiffon ka kaam. Hamare product titles par "hand-finished" ka matlab yahi hai.
Mera size khatam ho to kya karun?
Jo cheez stock mein na ho us par pre-order ho jata hai. Pre-order aap ke order ke baad silaa jata hai, is liye 48 ghante ki jagah Pakistan ke andar taqreeban 2-3 hafte lagte hain. +92 333 7746906 par message kijiye — hum waqt pehle bata denge, aap ke haan kehne se pehle. Shadi ya kisi function ke liye chahiye to tareekh zaroor bata dijiye.
Suit kahan banta hai?
Har piece Karachi mein hamari apni chhoti team banati hai — cotton bharosay ke suppliers se, aur detailing ke liye organza aur chiffon. Har suit teen martaba check hota hai: kapra, embroidery, aur silaai.
Dekh bhaal
Embroidery, organza aur chiffon ko mehfooz rakhna.
Embroidery wale suit ko kaise dhoyen?
Embroidery wali shirt dry clean karayen — machine mein dhone se dhagey kheenchte hain aur kaam baith jata hai. Sada shalwar aur dupatta alag se thanday pani mein halkay soap se hath se dhoyen; bhigo kar na chhoren aur nichoren nahi, chhaon mein sukhayen. Istri hamesha ulti taraf se, halki ya darmiyani — garam istri seedha embroidery, organza ya chiffon par kabhi nahi.
Phir bhi koi sawal hai?
Sab se tez raasta WhatsApp hai — order, size ka mashwara aur exchange, sab wahin se hota hai.
Ye bhi dekhein: delivery aur charges, exchange, size chart, journal.